Cross Group Building Works Ltd

Cross Group recently built for us a large single storey extension and we highly recommend them. The job was relatively big (12-14 weeks) but was completed to time, budget and excellent quality. Surpassed expectations. Ceri's communication blew us away. From the outset he was responsive, transparent, honest and fair. We were given an extremely detailed quote setting out the work to be done, rough sequencing, and price for each element. This helped conversations down the line as we knew what's included/coming etc). Ceri was also never quick to say "that's extra". Solutions proposed always worked for both of us. Ceri's team were always clean, punctual, present, friendly, polite and created a nice atmosphere. CG are fully insured, which we benefited from during the job and is just another example of the smooth / professional operation. Ceri took us round his previous job (also in Heath). That customer was also singing his praises and the quality of the build spoke for itself.

• Dave Hine
• Heath
• Aug 2024

We were recommended Cross Group after being let down by the previous builder. The whole process with Ceri and the team from start to finish was really easy and stress free. Ceri communicated with us at each stage of the build and ensured that the project was completed within the estimated timescale. We are really happy with the service and quality of work completed and would definitely recommend Cross Group to family and friends.

• Charlotte Dando
• Beddau
• Feb 2023

Brilliant job, great people, Ceri & the boys are fab nothing is too much trouble ... high recommended

• Clare - Cardiff
• St Mellons
• Jun 2022

Cross Group have recently completed a Double extension on our property in Penarth. Ceri came out to quote the job, I found him to be very professional and knowledgeable. The price quoted was very reasonable. I was extremely impressed with the quality of work, Ceri and his team were always on site when they said they would be and the project was completed on time to a very high standard. I would thoroughly recommend Cross Group to anyone looking for a building contractor in the future.

• Mr Edwards
• Penarth
• Jun 2022

We had a fantastic experience from Cross Group. They came in to take over a project that was left mid way by another builder. Having had such a negative experience with the original builder, we were really apprehensive. Ceri and his team were amazing. Right from the start, Ceri was extremely diligent, taking his time to provide us with a comprehensive quote. Any additional works were discussed and agreed prior to taking place and all invoices were produced in a highly professional manner, itemising each element clearly and Ceri discussed upcoming payments each week. The team were fantastic, nothing was too much trouble for them and the job was completed to the agreed price, within the agreed timescales. They were a pleasure to have in our home, each team member highly skilled in their trades, positive, happy people and we will be using Cross Group for all our building work in the future. Thank you very much Ceri and the team. You restored our faith in builders.

• Mr and Mrs Lewis
• Creigiau
• Feb 2022

Huge thanks to Cross Group Building, they did a great job on our kitchen and were great to work with from quotation through to completion. They turned up on time every day, were clean and tidy in their approach and got the work done. Handled the need for design alterations and changes as they arose, and provided some good suggestions to unforeseen problems. Fair and honest when agreeing the need for additional work, and gave good recommendation for other traders we needed. Very happy with the service we received.

• Steve & Sarah
• Radyr
• Dec 2021

Great customer service. Ceri communicated with us throughout the project. The team was there every day and always kept the place tidy. The work was completed quickly and within the timescale - Many thanks

• E Thomas
• Nantgarw
• Oct 2021

Hard working company, fast and efficient!

• Amy Nunn
• Taffs Well
• Aug 2021

Outstanding from start to finish! Highly recommend. Ceri worked with us throughout the build helping refine our plans, overseeing the build and keeping us updated on progress on a daily basis. Always enthusiastic and with great attention to detail, he provided us with detailed fixed price quotes for the build and the extras we requested during the build. The price we were quoted was the price we paid. The build (including demolition of the existing garage and digging new foundations) was completed in 3 months. The building team were skilled, friendly and kept the site tidy, meaning we could easily continue living in the house throughout the build. Follow up since the completion has been excellent - the few minor snagging issues were dealt with very promptly and we feel confident that Ceri will be available should any issues arise in the future.

• Liz
• Dyffryn
• Aug 2021

Cross Group Builders, what can I say apart from - what a fantastic job, thank you so so much! We are so pleased with our extension and have been very impressed throughout each phase of the build. The high standard of workmanship, professionalism and honesty from Ceri and his team (Dale, Dean, Dylan and Mathew) is very unique. Even the neighbours commented on the high standard of work, punctuality and commitment they’ve shown. I would definitely use Cross Group Builders again and would highly recommend them. Thank you again and we wish you all the best!

• Sharon Smith
• Beddau, Pontypridd
• Jul 2021

A brilliant job! Not only did they complete the work quoted for, but they also were able to help me out when the boiler broke down completely even though I wanted the boiler moved! All the trades involved were helpful above and beyond, turned up on time and fitted in with my schedule. I had to go away and I was proved right in their trustworthiness. I have no hesitation in recommending Cross Group Builders. I will definitely use them again.

• Stef
• Barry
• Jul 2020

5 stars , Ceri and team were fantastic. They kept me calm and informed throughout the whole build , and nothing I asked them was too much trouble . Ceri also advised me on many aspects of my loft room and I trusted him entirely . It really was a pleasure having them around . They were not noisy , were very respectful of my neighbours and did an excellent clearing up job . In fact the whole team of builders from plumbers to roofers etc were all so polite and efficient. I really can not recommend your firm highly enough. Thanks and great job!

• C Edwards
• Penarth
• Jul 2020