various remedial jobs rectifying water ingress
Ian and the team quoted fast, fitted us in quickly, were flexible when we amended the jobs required, and provided comprehensive explanations of the work carried out. They cleaned up afterwards and were friendly and approachable. Communication was brilliant - I received quick replies to my many queries about things. Can't comment fully on the standard of all the work, as some was at a high level, but the lower-level work looks neat and professional. We were glad we employed them for the job.
Ian, Craig, Robbie and later Brian were all exemplary in their timekeeping, courtesy, honest communication and cleaning up. The original quote and timescale were kept to and they showed great flexibility, responding to our many additions and extras, as well as commissioning others for specialist tasks like electrics and plumbing. The quality of the finished product was excellent; we are so delighted to have had the neighbour tip which began the job that we have shared our pleasure with other prospective clients. To have basically shared our space with 3 (at times several more) relative strangers is not an easy undertaking but, in the context of the finished extension, large deck, front patio and hard standing, we are as pleased as could be. Finally, Ian is an excellent communicator and listener, very skilled at the delicate tasks liaising with sources, suppliers and especially coordinated timings.He is also very responsive; we now regard him as a friend.