SimpliSafe home security system review

In this SimpliSafe home security system review, we take a closer look at the brand’s plans and products, and assess its pricing, warranties and features.

Simplisafe home security system components on white background

SimpliSafe is our current pick for the best home security system due to its vast range of comprehensive packages, advanced security features and years of experience.

SimpliSafe’s 9 ready-made systems are suitable for a wide range of homes, be it a small apartment or a large house. Its options to add on to existing packages or create a customised system from scratch offer flexibility to customers, making SimpliSafe a suitable choice for households on a budget.

Our expert team has analysed SimpliSafe’s equipment, price points and monitoring plans to help you decide if SimpliSafe is the right security solution for you.

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60-second review

Rating: ★★★★

 

SimpliSafe’s home security system ticks a lot of boxes. The packages are budget-friendly and flexible, with equipment to suit a range of different needs and homes. Homeowners can also create custom systems that will protect against burglaries, fires and floods as well as opt-in or -out of more premium benefits.

 

Homeowners can install the system themselves or choose the Professional Installation service, which starts at £133. Smart home enthusiasts can connect their SimpliSafe home security system to Amazon Alexa or August Smart Locks or use the SimpliSafe app to control their system remotely.

 

Overall, SimpliSafe is one of the best home security solutions for UK homeowners. The only obstacle for some could be the higher-than-average subscription costs, which are necessary if you want advanced features such as professional 24/7 monitoring.

How do we test SimpliSafe home security systems?

While compiling this SimpliSafe home security system review, we consulted hundreds of customer opinions, media articles, technical documentation and professional forums. We then scored the SimpliSafe home security system against others based on the following factors:

  • Reputation, including customer reviews
  • The variety of packages available
  • Security features and functionality
  • Upfront and contract pricing
  • Usability

For more information, read our article on how we review home security systems.

Technical information

SimpliSafe offers 9 different packages with the option to customise any package or create your own system from scratch.

Each package includes all the device features in The Foundation kit.The 9 packages include:

  • The Foundation: This basic starter kit comes with a keypad, entry sensor and wired indoor camera. Each subsequent home security system builds upon The Foundation’s gadgets to create a more comprehensive system to suit different household types.
  • The Starter: The second most affordable system includes everything in The Foundation kit and adds a motion sensor. We recommend placing motion sensors near windows, doors or high-traffic areas so you can track the people coming in and out of your home.
  • The Essentials: The Essentials kit builds on The Starter kit by adding 2 extra entry sensors so you get 3 instead of the standard 1 for further peace of mind.
  • The Warwick: Households looking for remote control should look towards The Warwick kit, which comes with a key fob to arm or disarm your system. It also includes 7 entry sensors but has no motion sensors. 
  • The Pembroke: This 9-piece set comes with 3 entry sensors instead of 1, 2 motion sensors and a SimpliSafe bell box for outside your home that sounds a siren if your system is triggered.
  • The Windsor: The Windsor kit features a 105dB siren, 5 entry sensors, 2 motion sensors and a key fob.
  • The Tower: While The Tower kit comes with fewer gadgets than some of its siblings, it’s an ideal system for households looking to increase surveillance. This kit comes with 2 entry sensors, 1 motion sensor and 1 outdoor security camera.
  • The Bamburgh: With 13 pieces overall, this system features a 105dB siren, a panic button, 2 key fobs, 3 entry sensors, 2 motion sensors and 1 glassbreak sensor for increased security.
  • The Edinburgh: The last package features 3 entry sensors, 2 motion sensors, 1 temperature sensor, 1 water sensor, 2 key fobs and 1 outdoor security camera.

Each SimpliSafe home security system contains a base station (21 × 10.2 × 10.2cm), which operates over wifi. If unplugged or without power, the 24-hour backup battery will ensure the base station keeps running until power is restored. 

Key features

SimpliSafe home security hub on table
  • Installation type: DIY or professional
  • Price range: From £284.96 to £472.37
  • Subscription options: £15.99 per month for SimpliSafe Pro and £27.99 per month for SimpliSafe Pro Premium 
  • Number of packages: 9
  • Monitoring: Self-monitoring and optional paid 24/7 professional monitoring
  • Warranty: 1-year limited warranty (extended warranty with SimpliSafe’s Pro Premium subscription)

Pros and cons

Before purchasing a home security system, you should have the full picture.

Here are some of the advantages of SimpliSafe’s home security system:

  • Flexibility: All 9 SimpliSafe packages can be customised if needed, and there’s the option to create your own system from scratch.
  • Low commitment plans: Users are not obligated to sign up for a SimpliSafe subscription; however, the Pro and Pro Premium plans do unlock specific features. These plans are paid for monthly and give you the flexibility to unsubscribe with 30 days’ notice.
  • Frequent deals: SimpliSafe often runs deals and sales on its website throughout the year, making it a great option for budget-conscious households.
  • DIY or professional installation: Each system is designed to be installed by the user with instructions from the SimpliSafe app and live expert assistance if needed. However, if you’re not comfortable with the DIY route, you can also schedule an appointment for a SimpliSafe-certified technician to install the system for you. The price for professional installation starts at £133.
  • Great reputation: SimpliSafe currently has a high 4.8 stars out of 5 on Trustpilot. Many reviews note the company’s reasonable costs, helpful customer service and easy-to-install system.

Although SimpliSafe systems have many advantages, there is also a disadvantage to consider; namely, its high subscription costs.

How the SimpliSafe home security system works

Every SimpliSafe system has a base station, keypad, entry sensor and wired indoor camera. The base station is the hub of your security system, connecting all devices and alerting you if any are triggered.

Different gadgets can be found in different SimpliSafe kits, but you can also add devices to each kit. SimpliSafe’s additional devices include motion sensors, temperature sensors, glassbreak sensors, outdoor cameras and key fobs.

If you’re really serious about security, opting for the SimpliSafe Pro or Pro Premium plans opens the door to more features, including cellular backup in the event of a power outage, unlimited camera recordings, rich notifications and 24/7 professional monitoring.

A subscription plan allows you to arm or disarm your system with the SimpliSafe app. Users can also arm their system using selected smart home devices from Amazon Alexa or Google Home; however, the system does not allow disarming via voice command as an extra layer of protection.

window seat with toys around and home security entry sensor on sash window

How does the SimpliSafe home security system compare?

SimpliSafe is our top pick for the best home security system. Its wide array of packages makes it suitable for any home, and the optional 24/7 monitoring feature is ideal for households requiring extra security. It is also DIY-friendly, although you can opt for professional installation, starting at £133.

However, if you’re interested in companies with dedicated installation teams, ADT and Verisure are reliable options. Neither offer transparent pricing, however, with ADT offering a quote after visiting your home and Verisure offering a quote once you fill in an online form and speak to a representative over the phone. Despite this, both offer 24/7 professional monitoring and have a comprehensive range of security devices.

Households with gardens and driveways may also want to consider Arlo, which has a larger range of outdoor cameras, including some equipped with floodlights. Arlo is more expensive, however, with its base kit starting at £399.99. 

How much does a SimpliSafe home security system cost?

Thanks to SimpliSafe’s frequent discounts and sales, you will likely be able to find a suitable package for a lower price. All 9 kits can be found with a 45% discount and come bundled with 2 free motion sensors at the time of writing.

To offer more perspective, we have compared the cheapest SimpliSafe package against some of its competitors to see how the company stacks up.

Home security system brandCheapest package cost (excluding installation and subscription costs)
SimpliSafeFrom £284.96 for a 4-piece package
RingFrom £219.99for a 5-piece package
YaleFrom £190 for a 5-piece package
AbodeFrom £168.99 for a 4-piece package
ArloFrom £399.99 for a 6-piece package
Prices accurate as of 29/08/2024.

You should also consider the subscription costs when purchasing a new home security system. The SimpliSafe Pro and Pro Premium subscriptions are not mandatory, but they will be needed if you want to boost the effectiveness of your kit.

Compared to other home security system brands, SimpliSafe’s subscription plans are on the expensive side but offer many features. Here is how SimpliSafe’s Pro Premium subscription compares to other plans on the market.

Home security system brandCost per month*Features
SimpliSafe£27.99 for SimpliSafe Pro Premium24/7 professional monitoring, police response, Securitas guard response, whole home protection, instant alarm alerts, unlimited camera recordings, 30-day cloud storage, premium extended hardware warranty, advanced app features
Ring£8 for Ring Protect Plus1-year limited warranty, motion-activated notifications, live view, two-way talk, 180 days of video storage, download up to 50 videos, video saving and sharing, snapshot capture, package alerts, person alerts, rich notifications, 10% off selected Ring products at Ring.com and Amazon.co.uk, advanced video features, enhanced notifications, extended warranty for all devices. With Ring Alarm, assisted monitoring for Ring Alarm, cellular backup for Ring Alarm
Yale£36 for Yale Secure Pro PlanCellular backup, call alerts, 24/7 professional monitoring, cloud recording for all cameras, advanced AI motion detection
Abode£13.99 for Abode ProOne-touch arm/disarm, push notification alerts, Apple HomeKit support, smart home integrations, camera pairing, unlimited users, email notifications, customisable notifications, timeline, home automation, geofencing, 7-day storage, 4G backup connectivity, 10-day video storage, 24/7 professional monitoring, exclusive deals and discounts 
Arlo£14.99 for Arlo Secure PlusAdvanced detection, activity zones, 60-day cloud video storage, theft replacement, 4K video resolution, unlimited camera coverage, extra 12 months hardware warranty, VIP customer support
Prices accurate as of 29/08/2024.

How to maintain your SimpliSafe home security system

Simplisafe home security keypad on wooden table

The SimpliSafe home security system doesn’t require a lot of maintenance. The base station will pulse the integrated LED strip light to inform you of an error with one of your sensors.

Keep an eye out for firmware updates, which will be sent to the base station automatically via wifi. In addition, your sensors use coin cell batteries that you need to replace after 5 to 10 years or when you receive an alert indicating that they need replacing.

What customers say about SimpliSafe home security systems

“Very easy system to self-install. The system and app have been very well thought out with individual settings available [for] your needs as required. A minor criticism is that some sticky pads did not adhere properly, [so] a few more spares would be helpful. Overall, I am delighted with the system, which makes us feel far more secure, particularly with the 24/7 monitoring.”

“Leaving the system aside for a moment, Simplisafe customer services are terrific. I spoke with Nick on Friday, and the knowledge and professionalism shown were wonderful. To anyone from Simplisafe, this fact must be noted and taken into account for his future career prospects. The system is wonderful. [It’s] incredibly easy to install and use, but if it’s still too tricky, they will arrange an installer… at a price. It is very unintrusive and worth a look. Their discounts also apply 60 days after you initially bought, so if there’s an item you missed, you can still get it cheap.”

“We ordered Simplisafe and arranged [a] private firm installer with wide experience in setting up home security. Sadly, the app kept knocking back when each device was added to the app. We called customer service for support, who asked us to ‘try again’.Got nowhere after an hour and [a] half, and wasted money paying £168 for the installer. Returned the device the same day… SimpliSafe refused to pay any compensation for possibly faulty equipment. I would not recommend this home security to anyone. There are other reliable security systems on the market which [in]clude installation and good customer service.”

Final verdict

As one of the most cost-effective home security systems in the UK and considering the variety of packages and number of devices available, SimpliSafe is a fantastic option for any home. With 9 security packages of various sizes plus optional customisation, you can secure your home – big or small. What’s more, SimpliSafe’s comprehensive and reliable professional monitoring system includes guard and emergency services alerts.

If you’re looking for a system that can be as hands-on or -off as desired with flexible contracts and packages, you can’t go far wrong with SimpliSafe.

Rating: ★★★★

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Gemma Ryles

Home Tech Expert

Gemma Ryles is a BJTC and PPA-accredited journalist with three years of experience writing across various publications. As a home tech expert at Independent Advisor, Gemma tests, researches and writes about broadband and home security.

Previously, Gemma reviewed and curated lists about consumer technology at Trusted Reviews, where she honed her skills in creating buying guides and features to help customers make informed decisions. She has previously worked at Yorkshire Post, BBC Yorkshire, Glitterbeam Radio and Bonus Stage.