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In this review, we look into Verisure’s pricing, warranties and service levels of as we continue to investigate and rate the best home security systems in the UK.
Verisure is one of the best home security systems providers on the market, offering bespoke packages to fit your property’s needs.
From professional installation of its home security systems to 24/7 professional monitoring and fast alarm activation response, Verisure offers a range of premium services associated with its comprehensive packages.
Below, our experts delve into the brand’s offering, comparing prices and devices with other top home security providers so you can assess whether Verisure is the right fit for you.
Rating: ★★★★1/2
Verisure offers excellent services that few security companies can beat. The company has an NSI Gold Standard UK-based alarm receiving centre, ready to respond to a trigger 24/7. The average response time of 45 seconds to alarm activations is guaranteed to bring homeowners peace of mind.
The brand does not provide package prices on its website, instead allowing you to create a package tailored to your exact needs. To help you build the perfect system, a consultant will provide an on-site assessment before providing you with a quote. This lack of transparency means Verisure might not be the best provider for those on a budget, but the degree of customisation and customer service is certainly worth it for those who can afford it.
Verisure alarms come with a lifetime guarantee. While most DIY solutions offer 1 or 2 years of protection, Verisure includes the maintenance cost for your home security system in its subscription fee.
If you require a comprehensive, innovative system, Verisure is currently one of the most thorough solutions on the market.
To provide an accurate overview of Verisure home security systems, we consulted hundreds of customer reviews, media articles, technical documentation and professional forums. Our scoring took the following factors into account:
For more information, read our guide to how we review home security systems.
Verisure offers customised packages tailored to every homeowner’s needs. The company handles the installation from start to finish, from the initial home assessment to professional installation of your chosen system.
The brand offers a variety of home security devices, including:
Verisure is a well-known brand in the home security industry, and it comes with a wealth of benefits:
Despite all these benefits, Verisure home security systems also have some downsides:
Every Verisure home security system is powered by a central unit. If anything triggers a device, it will automatically communicate the breach to the unit, which will alert the homeowner. In the event of a power failure, the central unit is capable of running for 48 hours.
Verisure’s UK-based alarm receiving centre responds to alarm triggers 24 hours a day, 365 days a year, even on holidays. Its team can assess every situation and engage the appropriate emergency services as needed, with an average response time of 45 seconds.
Since Verisure professionally installs every package, certified technicians will place each device in an optimal position that’s accessible to the user, allowing them to easily replace the batteries when necessary.
Notably, users must sign up for one of Verisure’s 3 subscription packages with their system, starting at £30 per month for a minimum of 6 months. If you want to cancel your subscription, you can pay a one-off fee of £99 if you wish to keep your devices. It’s worth noting that cancelling your subscription will end your professional monitoring services, so you won’t receive notifications or be able to access camera footage, which are essential elements of your package.
SimpliSafe is our top pick for the best home security system. Unlike Verisure, it offers transparent pricing and optional subscription packages, making it more flexible and affordable.
The DIY nature of SimpliSafe’s devices makes each system easy to install without professional help, and it also works seamlessly with Amazon Alexa, Google Home and Apple HomeKit devices.
However, Verisure is our second choice for the best home security system and the top pick for bespoke packages, proving its worth against its competitors. It’s ideal for households who want to take a hands-off approach to their home security, choosing to entrust it to professionals.
ADT is another reliable option for those leaning towards professional installation. Like Verisure, ADT creates packages based on your property needs and only offers quotes after a technician has visited your home. However, ADT demands a 36-month contract for its professional monitoring service, and no self-monitoring is available with its products, but it is more affordable overall than Verisure.
Verisure home security systems are more expensive than other systems on the market, but the company’s lack of pricing transparency means we struggled to pin down an average cost.
However, after speaking to a Verisure customer service representative, we found the average price of the brand’s basic package.
Below, you can see the cost of the cheapest package from some of Verisure’s competitors.
| Home security system brand | Cheapest package cost* (excluding installation and subscription costs) |
|---|---|
| Verisure | Prices on quotation |
| SimpliSafe | From £284.96 for a 4-piece package |
| Ring | From £219.99 for a 5-piece package |
| Yale | From £219.98 for a 5-piece package |
| Abode | From £197.99 for a 3-piece package |
| Arlo | From £349.97 for a 3-piece package |
Although you can speak to someone over the phone to get an estimated quote for your package, the costs for any extras will be at the engineer’s discretion on the day of your home’s assessment. This is unlike other home security companies, such as SimpliSafe, which offers a fixed price on its website.
You must also consider the monthly subscription costs of home security systems. Unlike other companies, Verisure requires homeowners to pay for the subscription plan for a minimum of 6 months for £30 per month.
Each Verisure home security system comes with a lifetime warranty. The company recommends you perform a cursory check every month or so to ensure that no one has tampered with your exterior devices.
Device batteries typically last around six months, but it’s worth keeping an eye on the battery life of your sensors. Verisure supplies the batteries, as each device requires a different one and they are not easy to source elsewhere.
“Very friendly in person and over the phone. Swift, efficient service. Great looking products.”
“Great company! Always immediate response if any triggers, and the system has been pretty faultless since install. One camera issue, and that’s it. All sensors etc. have now been in over 2 years and are still on original batteries. Very happy indeed.”
“More than just an alarm, it’s peace of mind.
The staff are always so polite and helpful. Just had my system serviced and Chris was efficient, friendly and helpful. He made sure everything worked properly and explained some new features on my app. Verisure is more than just a burglar alarm, the staff can be contacted for emergencies 24/7. They can send police and/ or ambulance via calling through the control panel and a special fob. Absolutely peace of mind.”
If your budget allows for a bespoke, professionally-installed home security system, then Verisure is a safe option that provides peace of mind with its professional monitoring plans and fast response times.
Our research and customer reviews attest to the quality of the company’s customer service team and engineers. The main thing to keep in mind is that you won’t know the full cost of your home security system until you receive your tailored quote, which may put off some more budget-conscious buyers.
Rating: ★★★★1/2
