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In this review, we look into Verisure’s pricing, warranties and service levels of as we continue to investigate and rate the best home security systems in the UK.
Verisure is one of the most reliable home security system brands, and the company specialises in bespoke packages to fit your property’s needs.
Verisure offers professional installation of its home security systems, and it includes two bi-annual services for no extra cost. Customers also benefit from 24/7 professional monitoring, and security experts respond to alarm activations and emergencies within an average of 45 seconds.
Our expert team outlines everything you need to know about Verisure so you can decide if it’s the right home security solution for your household.
Rating: ★★★★1/2
Verisure offers innovations and excellent service that few security companies can beat. The company has an NSI Gold Standard UK-based alarm receiving centre, ready to respond to a trigger 24/7.
Verisure’s system requires professional installation, making it better suited for those who are uncomfortable working with power tools. You can personalise the packages on offer, and a consultant will provide an on-site assessment and advice before you sign on the dotted line.
Moreover, Verisure alarms come with a lifetime guarantee. While most DIY solutions offer 1 or 2 years of protection, Verisure includes the maintenance cost for your home security system in the subscription fee.
If you require a comprehensive, innovative system, Verisure is currently one of the most thorough solutions on the market, but that does come at a cost.
To compile an accurate overview of the Verisure home security system, we consulted hundreds of customer reviews, media articles, technical documentation and professional forums. With a maximum score of 100 points, our scoring took the following factors into account:
For more information, read our article on how we review home security systems.
Verisure offers customised packages for every homeowner’s needs. The company handles the installation from start to finish, making it a completely hands-off process.
Some of the home security devices offered by Verisure include:
Every Verisure home security system is powered by a central unit. If anything triggers a device, it will automatically alert the unit and the homeowner. If the power goes down, the central unit is capable of running for 48 hours.
Verisure is a well-known brand in the home security industry, and it comes with a wealth of benefits:
Despite all these benefits, Verisure home security systems also have some downsides:
Verisure specialises in professional monitoring services. Its UK-based alarm receiving centre can respond to an alarm trigger 24 hours a day, 365 days a year, even on holidays. Its team can assess every situation and engage the appropriate emergency services as needed.
Since Verisure professionally installs every package, certified technicians will place each device in an optimal position that’s still accessible to the user, allowing them to replace the batteries.
Your property and needs will determine the devices added into your system. The standard system includes 2 alarm boxes and 1 central unit. The central unit effectively manages all the signals from the different devices, and the alarm box contains a105-decibel internal siren and features a panic button.
Notably, users must sign up for the Verisure subscription package with their system for £37.90 per month for a minimum of 6 months. If you want to cancel your subscription after the minimum period, you will have to pay a one-off fee of £99 if you wish to keep your devices. Cancelling your subscription will end your professional monitoring services, so you won’t receive notifications or be able to access camera footage, which are essential elements of your package.
SimpliSafe is our top pick for the best home security system. Unlike Verisure, it offers transparent pricing and optional subscription packages, making it more flexible and affordable.
The DIY nature of SimpliSafe’s devices makes each system easy to install without professional help, and it also works seamlessly with Amazon Alexa, Google Home and Apple HomeKit devices.
However, Verisure is our second choice for the best home security system and the top pick for best bespoke packages, proving its worth against its competitors. It’s ideal for households not interested in a DIY approach, with professional installers getting your system up and running within 24 hours of your initial quotation.
ADT is another reliable option for those leaning towards professional installation. Like Verisure, ADT creates packages based on your property needs and only offers quotes after a technician has visited your home. However, ADT demands a 36-month contract for its professional monitoring service, and no self-monitoring is available with its products, but it is more affordable overall than Verisure.
Abode and Ring are less comprehensive than Verisure, but they offer greater flexibility and affordability. You can install all their gadgets without professional assistance, and you can expand or customise each system as required.
Verisure home security systems are more expensive than other systems on the market, but the company’s lack of pricing transparency means we struggled to pin down an average cost.
However, after speaking to a Verisure customer service representative, we found the average price of the brand’s basic package.
Below, you can see the cost of the cheapest package from some of Verisure’s competitors.
| Home security system brand | Cheapest package cost* (excluding installation and subscription costs) |
|---|---|
| Verisure | Based on quotation |
| SimpliSafe | From £284.96 for a 4-piece package |
| Ring | From £219.99 for a 5-piece package |
| Yale | From £190 for a 5-piece package |
| Abode | From £168.99 for a 4-piece package |
| Arlo | From £399.99 for a 6-piece package |
Although you can speak to someone over the phone to get an estimated quote for your package, the costs for any extras will be at the engineer’s discretion on the day of your home’s assessment. This is unlike other home security companies, such as SimpliSafe, which offers a fixed price on its website.
You must also consider the monthly subscription costs of home security systems. Unlike other companies, Verisure requires homeowners to pay for the subscription plan for a minimum of 6 months for £32 per month.
The Verisure home security system comes with a lifetime warranty, so you don’t need to do more than basic maintenance. However, the company recommends you perform a cursory check every month or so to ensure that no one has tampered with your exterior devices.
The batteries typically last for six months, but always keep an eye on the battery life of your sensors. Verisure supplies these, as each item takes a different battery, but they are not easy to source elsewhere.
“I recently had a Verisure engineer set up an alarm system at my home, and I couldn’t be more pleased with the service I received. Samuel arrived on time, was polite, and took the time to explain the entire installation process clearly. He was incredibly knowledgeable, patiently answering all my questions and ensuring I understood how the system worked. The setup was done efficiently, with great attention to detail, and he ensured everything was functioning perfectly before leaving.”
“Verisure Alarms were on time, courteous and very helpful during the installation of the alarm in our home. Rian took the time to explain things and put the app on my husband’s phone. He also came back and check[ed] with us today to check all was OK, as we had had a power cut and [he] wanted to check in with us. Adam also gave us a call for feedback.”
“After being with Verisure for some time with minimal problems, my new landlord decided to have their own system installed, leaving my Verisure system redundant. I called to give my notice, which I was led to believe was 30 days, [but] instead [was] 6 months. That’s 6 months of paying for a system that I neither need nor want. But hey ho, if that’s what it is, then OK. 2 months into the notice period, an engineer arrived to dismantle and take away the system, leaving me paying for a system that I don’t even have. What an absolute joke of a company, and I will certainly be telling all my colleagues and associates to steer clear.
If your budget allows for a bespoke, professionally-installed home security system, then Verisure is a safe option that provides peace of mind with its innovative home security devices and professional monitoring plan.
Our research and customer reviews attest to the quality of the customer service team and engineers. The main thing to keep in mind is that you may not know the full cost of your home security system until your consultation.
Rating: ★★★★1/2