2021 Master Builder Awards, Tradesperson of the Year
National winner: Luke Harman of L P Harman Building Services Ltd
Luke was nominated by a very grateful client who praised him as both an exceptional tradesperson and a generous person after he undertook a complex home disability adaptation for a young family and their daughter Holly. During the build, Luke cultivated a fantastic partnership with the clients and showed exceptional consideration of their daughter’s needs.
Described by his client as “extremely professional, friendly and knowledgeable”, Luke showed a willingness to answer any questions honestly and without resorting to “jargon” and demonstrated a generosity with sharing his time and depth of trade knowledge. His client commented that: “Luke made time for everyone, and you could see how well respected he was by his team from the way they talked about him and to him. His customer service was second to none and nothing was too much trouble. The fact Luke took on our disability adaptation for our daughter Holly is testimony to his fantastic community spirit.”
Throughout the project, Luke trained an apprentice helping to teach the tricks of the trade to the next generation, and also provided further support to the family by securing thousands of pounds worth of donations from builders merchants and suppliers to support the build.
Luke’s passion for his trade is evident and the positive impact of his work and generous character is undeniable. As his client says: “Without Luke, this build would not have happened and to say he has been instrumental in changing our lives is an understatement. Luke and his team were fantastic with Holly, which was key to the success of the build. They were never too busy to wave, say hello, be silly and make her laugh and they really came to understand her needs. We feel incredibly lucky that Luke came into our lives when he did. He is an absolute credit to the trade.”
The judges praised the way that Luke and his team turned a daunting and stressful experience for the family into a wonderful and exciting time for all concerned.
"[The] testimonial from the client really brought a tear to my eye. Luke is a really good credit to the trade.””
The 2021 Master Builder awards concluded in September. Could one of your current projects win an award in the next competition? Nominations for the next awards will be opening in Autumn 2022, read more about it on our awards pages or contact [email protected] for more information.
