- These Conditions apply to your booking for the Federation of Master Builders (FMB) event for which you wish to purchase tickets.
- These Conditions apply to the exclusion of any other terms, unless such terms have been expressly confirmed by FMB in writing. You waive any right you might otherwise have to rely on any term endorsed upon, delivered with or contained in any of your documents that is inconsistent with these Conditions.
- A binding contract is formed and entered into between you and the FMB (Contract) when, and not unless and until, we have confirmed our acceptance of your booking to you in writing.
- Marketing and other promotional material relating to the event are illustrative only and do not form part of the Contract.
- Any typographical, clerical or other error or omission in any sales literature, marketing and other promotional material relating to the event, ticket price list, acceptance of your booking, invoice or other document or information issued by us shall be subject to correction without any liability on the part of the FMB.
- The ticket price (Price) shall be as set out in the FMB promotional material for the event. We reserve the right at any time to adjust the Price to reflect increases in the cost of hosting the event where such increases are beyond our reasonable control.
- The Prices are inclusive of VAT at the prevailing rate which, if applicable, you shall pay to the FMB on receipt of a valid VAT invoice or at time of booking via debit or credit card.
- We reserve the right at any time to adjust the Prices to reflect increases in the cost of hosting the event where such increases are beyond our reasonable control.
- Our payment terms are full payment at time of booking.
- You shall pay all sums under the Contract without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by law.
- Cancellation policy
a. Please note that you should notify us of all cancellations in writing by emailing [email protected]. The cancellation charges you must pay are detailed below. You must pay the cancellation charges within 30 days from the date of our invoice, plus VAT, if applicable, at the prevailing rate. If original booking was paid for via card paymnetany cancellation charges will be deducted from any refund given where applicable.
b. For seminars, conferences, panels and workshops:
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When we receive your written cancellation notice: |
Cancellation Charges: |
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2 weeks (14 working days) or less before the event |
No refund |
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Between 15 working days and 3 months before the event |
Refund minus administration fee of 25% per person or table.
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Between time of booking confirmation and 3 months before the event |
Refund minus administration fee of 10% per person or table. Full refund minus a £20 administration fee per delegate. For events with a fee of under £20 per person, a 50% administration fee will be charged. |
- Substitutions can be made at any time at no cost by emailing [email protected] however please note places cannot be shared.
c. For lunches, dinners, receptions, awards ceremonies and social events:
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When we receive your written cancellation notice: |
Cancellation Charges: |
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2 weeks (14 working days) or less before the event |
No refund |
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Between 15 working days and 3 months before the event |
Refund minus administration fee of 25% per person or table.
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Between time of booking confirmation and 3 months before the event |
Refund minus administration fee of 10% per person or table. Full refund minus a £20 administration fee per delegate. For events with a fee of under £20 per person, a 50% administration fee will be charged. |
- Substitutions can be made at any time at no cost by emailing [email protected] however please note places cannot be shared.
d. We may cancel the Contract with immediate effect by giving you notice in writing if you:
- fail to pay any amount due under the Contract on the due date for payment;
- commit a material breach of any other term of the Contract; or
- take any step or action in connection with entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), obtaining a moratorium, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction.
a. any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after completion or cancellation shall remain in full force and effect; and
b. completion or cancellation of the Contract shall not affect any of the rights, remedies, obligations or liabilities of the parties that have accrued up to the date of completion or cancellation.
a. FMB will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our Contract with you that is caused by an event or sequence of events outside our reasonable control (including but not limited to serious damage to the event venue, closure of the event venue, adverse weather conditions, an act of God, fire, flood, lightening, earthquake or other natural disaster, pandemic or epidemic, civil unrest, riot, terrorist attache or threat of terrorist attack, interruption or failure of supplies of power, fuel, water, transport, equipment or telecommunications service, or material required for performance of the Contract, war (whether declared or not), any law, rules, directions or any other action taken by a government or public authority, fire, explosion, strike, lockout or boycott or other industrial action including strikes or other industrial disputes involving FMB’s or its suppliers’ workforce (Force Majeure).
i. we shall use every effort to notify you as soon as is reasonably practical;
ii. if, as a result of such events, we believe we have no alternative but to postpone the event we shall endeavour to find a new way in which to host the event (e.g. virtually);
iii. where reduced costs are incurred by us as a result of the alternative type of event, FMB will, at its discretion, refund to you a reasonable proportion of the Price paid to reflect the reduced cost to FMB;
iv. if, as a result of such events, we believe we have no alternative but to cancel the event, our only liability to you shall be to refund to you the Price paid for the cancelled booking(s); and
v. you shall be responsible for any additional losses or expenses you incur.
15. We reserve the right to amend the event and/or the date on which it will take place without liability to you if necessary:
a. to comply with any applicable law or regulatory requirement;
b. as a result of Force Majeure; or
c. if the amendment will not materially affect the nature or quality of the event.
16. Limitation of FMB’s liability
a. Subject to clauses 17.b. and 17.c., our total aggregate liability under or in connection with the Contract (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation or otherwise) shall not exceed the Price paid by you under the Contract
b. Subject to clause 17.c., we shall not be liable for:
- any consequential, indirect or special losses, nor any (whether direct or indirect) loss of profit, loss of use or corruption of data, loss of use, loss of contract, loss of opportunity, harm to reputation or loss of goodwill;
- the death of, or injury to, you or that of your guests or invitees to the event; or
- damage or theft of any property of yours or that of your guests of invitees to the Venue.
c. Notwithstanding any other provision of the Contract, the liability of the FMB shall not be limited in any way in respect of death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other losses which cannot be excluded or limited by applicable law.
17. Privacy
a. Each party shall, at its own expense, ensure that it complies with and assists the other party to comply with the requirements of all legislation and regulatory requirements in force from time to time in the UK relating to the use of personal data and the privacy of electronic communications, including (i) the Data Protection Act 2018 and any successor UK legislation, (ii) the retained EU law version of General Data Protection Regulation ((EU) 2016/679) (UK GDPR), and (iii) the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426).
b. All personal data processed by us will be used by us and protected in accordance with our Privacy Policy, which is available on our website https://www.fmb.org.uk/privacy-and-cookies-policy.html.
c. In particular, for networking events (lunches and dinners):
- FMB will not use the details of your lunch or dinner guests for anything other than hosting the event and creating the guest list for this event. No marketing will be sent to your guests unless they have already subscribed with the FMB.
- The guest list/ table plan- containing names and organisations only - will be issued in advance to table bookers, single ticket holders and the sponsor(s) but will not be released to anyone else. No marketing will be sent to your guests unless they have already subscribed with the FMB. Contact details will never be shared with third parties. Please contact [email protected] if you do not want your guest name(s) to be included.
18. Filming and photography notice
If the event is in-person, please be aware that videos and photos may be being taken on the premises for promotional purposes throughout the duration of the event. Unless stated otherwise, you consent to being included in these visual recordings. If you have any concerns regarding your privacy and/or do not wish to appear in these, please inform an FMB member of staff or contact [email protected].
19. General
a. When the words "writing" or "written" are used in these Conditions this will include email unless stated otherwise.
b. The rights and remedies provided in the Contract for FMB only are cumulative and not exclusive of any rights and remedies provided by law.
c. The Contract constitutes the entire agreement between you and us and supersedes all previous agreements, understandings and arrangements between you and us, whether in writing or oral in respect of its subject matter. You acknowledge that you have not entered into the Contract in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in the Contract. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in the Contract.
d. Except as otherwise expressly set out in these Conditions, no variation of the Contract shall be valid or effective unless it is in writing (but not email) and is duly signed or executed by, or on behalf of, the FMB.
e. If any provision of the Contract (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of the Contract shall not be affected.
f. No failure, delay or omission in exercising any right, power or remedy provided by law or under the Contract shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy.
g. A person who is not a party to the Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of the Contract.
h. The Contract and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.
i. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, the Contract, its subject matter or formation (including non-contractual disputes or claims).